Health Fund Rebates FAQS
Common health fund rebates questions answered
01
Can I claim a rebate on TENS Machines or SRC products through my Private Health Insurance?
Yes. Many private health insurers in Australia provide rebates for: - TENS Machines (often classed as Health Aids or Appliances) - SRC Products (classified as medical compression garments that support recovery during and after pregnancy) However, each insurer has different policies, requirements, and levels of cover. Your eligibility will depend on your fund and your specific plan.
02
How much will my rebate be?
This depends on your insurer and your specific level of cover. Every policy is different, so it’s important to confirm the rebate with your insurer beforehand.
03
What categories are these products usually claimable under?
For TENS Machines: - Aids and Appliances - Health Aids For SRC Products: - Medical Compression Garments - Orthoses - Splints
04
How do I make a claim?
For TENS Machines: 1. Check your eligibility with your insurer. 2. Submit your purchase receipt (and in some cases, a doctor’s letter). 3. For BUPA customers, a provider number is required. For SRC Products: 1.Print the rebate form from the SRC Health website. 2. Ask your health care provider (e.g., GP, MD, or specialist) to fill in and sign the form, including their Provider Number. 3. Send the completed form and your purchase invoice to your insurer.
05
What documents might my insurer need?
Depending on your health fund, you may be asked for: - A completed rebate form. - A letter of support from your doctor or specialist. - A compliant receipt showing provider details.
06
Do all insurers cover these products?
Not all insurers or plans offer rebates for TENS Machines or SRC products. Coverage depends on your policy. We recommend checking directly with your fund to confirm eligibility before making a claim.
